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Recent SBS and WHS KB Articles – August 2011
More info and updates for your network admin pleasure.
SBS 2003
- KB #303650 – SBS 2003 – Intranet site is identified as an Internet site when you use an FQDN or an IP address
http://support.microsoft.com/kb/303650/
SBS 2008
- KB #2589338 – SBS 2008 – Error message when you attempt to change the software update settings
http://support.microsoft.com/kb/2589338/
SBS 2011 Standard / Essentials
- KB #2554629 – SBS 2011 Essentials – Update Rollup 1 for Windows Small Business Server 2011 Essentials is available
http://support.microsoft.com/kb/2554629/ - KB #2500662 – SBS 2011 – [SDP 3][e1c48c54-07f6-4290-9e4f-ae7651c003a4] Windows Small Business Server 2011 All-purpose data collection and analysis
http://support.microsoft.com/kb/2500662/ - KB #2585336 – SBS 2011 Standard / Essentials – SBS 2011 Essentials | Standard users are unable to access RWA after migration
http://support.microsoft.com/kb/2585336/ - KB #2535810 – SBS 2011 – SBS 2011 Standard Edition Crashes Unexpectedly
http://support.microsoft.com/kb/2535810/ - KB #2578298 – SBS 2011 – Unable to import Users and Destination server into the dashboard during migration
http://support.microsoft.com/kb/2578298/ - KB #2554637 – SBS 2011 Essentials – (see below)
WHS 2011 / Windows Storage Server Essentials 2008 R2
- KB #2554637 – SBS 2011 Essentials, WHS 2011, WSSE 2008 R2 –
The client-side package of Update Rollup 1 for Windows Small Business Server 2011 Essentials, for Windows Home Server 2011, and for Windows Storage Server 2008 R2 Essentials is available
http://support.microsoft.com/kb/2554637/ -
KB #2554634 – WHS 2011 – Update Rollup 1 for Windows Home Server 2011 is available
http://support.microsoft.com/kb/2554634/
Other
- KB #297019 – Limits to using personal folders (.pst) files over LAN and WAN links
http://support.microsoft.com/kb/297019/
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GFI MAX Doesn’t Detect ShadowProtect MSP
I ran into an interesting issue where our monitoring software (GFI MAX) wasn’t detecting the installation / existence of our backup software (ShadowProtect MSP Edition).
THE SOFTWARE
- Windows Server 2008 R2 installation (brand new install)
- Current GFI MAX monitoring agent (v 8.8.2)
- ShadowProtect MSP Edition (v 4.15.10.125)
As you can see from the screen shot below, ShadowProtect is actually installed and showing up in the registry, but the Agent is still failing to detect it.
THE SUPPORT
Per a phone call with the good folks at GFI, the GFI Agent is looking for some specific registry keys to determine the existence of ShadowProtect. The keys are in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\StorageCraft:
- ShadowProtect SBS
- ShadowProtect Server
- ShadowProtect Desktop
THE CRUX
The new ShadowProtect MSP version installs itself as “ShadowProtect”, so the missing “SBS / Server / Desktop” bit at the end causes the Agent to fail.
The FIX
I added a new registry key…
…called “ShadowProtect Server”…
…and it passed.
IMPORTANT: I did NOT modify the existing ShadowProtect registry key – I just added a new one. DON’T rename the existing key.
I called the key “ShadowProtect Server” because this is Server 2008 R2. If this was SBS 2008 or 2011 I’d call the new key “ShadowProtect SBS”.
WHY WE DIDN’T RUN INTO THIS ISSUE BEFORE
As we’ve been converting from the old ShadowProtect MSP version to the new one, that old registry key still existed (even after uninstallation).
SIDE NOTE
The two events the monitoring agent is looking for in regards to ShadowProtect in the Application Log are:
- ID 1120 – ShadowProtectSvc – Success
- ID 1121 – ShadowProtectSvc – Failure
Also, GFI MAX will not monitor for the following:
- ShadowProtect IT Edition
- ShadowProtect Granular Recovery for Exchange
- ShadowProtect ImageManager Enterprise